Complaints & Grievances

Complaints & Grievances

AMHA is committed to providing the best possible care to its customers at all times. Should you become dissatisfied with the care you receive from any of your treatment team members, feel that you have been mistreated, or that your private health information has been disclosed without your permission, there are several methods for you to report your concerns. 

1. Request a grievance form from the front office staff of any AMHA facility. After you have returned the completed form, the service site supervisor will contact you within 5 business days. 
2. Make your complaint directly to the AMHA Quality Assurance Officer by calling 678-369-2467 or emailing mpainter@access-mha.com.
3. Make an anonymous report to our corporate compliance hotline at                        1-877-472-2110

In no event will anyone at AMHA ever retaliate against you in any way for making a complaint or in any modify or reduce the services we provide you because of your complaint.